Normally, they connect automatically when you open the app and the Pebbles wake up. If your Pebbles woke up but you're having trouble connecting the Pebbles to your smartphone, follow these troubleshooting steps:

Connect manually:

If your Pebbles don't connect automatically, try connecting your Pebbles manually:

• Open the Glimp app and tap Bluetooth button on the home screen
• Tap the big one Bluetooth button on the bottom screen to search and connect to your device
• The connected Pebbles are displayed on the screen

Establishing a new connection

If you've previously connected other Pebbles to your Glimp App, or if you have old Bluetooth connections stored in the app, try connecting your Pebbles as new devices:

• Open the Glimp app and tap Bluetooth button on the home screen
• Go to”Connect new Pebbles”
• Tap the refresh button top right
• Find your Pebbles in the”Pebbles found”, and tap the connect button to connect them manually

These steps should help you establish a connection between your Pebbles and your smartphone. If the problem persists, follow these steps to resolve the issue:

1. Check the Pebbles LED indicator: The Pebbles must display a blue flash to indicate that they are ready to pair. If you don't see this, try shaking the Pebbles again to make sure they're awake. If you see a white, constant LED, the Pebbles are already connected.
2. Bluetooth connectivity: Make sure your smartphone has Bluetooth turned on. Go to your phone's settings and make sure Bluetooth is active.
3. Check Bluetooth permissions: In the app's settings, look for a section related to permissions. Make sure that the Glimp app has permission to use Bluetooth. If not, you must enable this permission.
4. For iOS devices: Go to Settings, scroll down to your apps, find the Glimpse app, and turn on the Bluetooth switch.
5. For Android devices: Go to Apps, find Glimpse, tap Permissions, then turn on Bluetooth permission.
6. Close and reopen the Glimp App: Sometimes, simply closing and reopening the Glimp app can resolve connectivity issues.
7. Update the app: Check for updates to the Glimpse app in the App Store (for iOS) or Google Play Store (for Android) and update them as needed.
8. Check for obstructions: Make sure there are no physical obstacles or long distances between your Pebbles and your smartphone. Bluetooth connections work best within a short range.

If the problem persists, please contact Glimp Customer Service for further assistance. We can provide more in-depth troubleshooting or advice on the next steps, possibly including a warranty claim if necessary.